PRIVACY POLICY

VOLNA JET SKI RENTAL L.L.C (hereinafter referred to as the “Company,” “We,” “Us,” or “Our”), a Limited Liability Company – Single Owner (LLC – SO) registered under License No. 1580022, Commercial Register No. 2764869, DCCI Membership No. 658674, having its operational address at Office No. 37-A, GMG Real Estate LLC, Al Muhaisnah 1, Dubai Emirate, UAE, and reachable via email at [email protected] or phone at +971-55-1668500, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing our website and services, you consent to the data practices described in this policy. If you do not agree with the terms herein, please do not use our website or services. For any questions regarding this Privacy Policy, please contact us at [email protected].

1. DEFINITIONS

• “We,” “Our,” “Us” refers to VOLNA JET SKI RENTAL L.L.C.
• “You,” “Your,” “User” refers to any individual or entity accessing or using our website and services.
• “Personal Information” means any data that can identify an individual, as detailed in Section 2.
• “Website” refers to our online presence, including www.volna.tours.
• “Third Parties” refers to individuals or entities other than the User and the Company.

2. INFORMATION WE COLLECT

We are committed to respecting your online privacy. We collect information to provide and improve our services:

• Personal Data: Such as your name, email address, phone number, location, and other contact details you provide.
• Technical & Usage Data: Such as your IP address, browser type, device information, pages visited, time spent on our site, and other interaction data.
• Financial Data: Payment details for transactions. Please note that we do not store your complete credit/debit card information. All payments are processed through secure, third-party payment gateways.
• Communications: Records of your correspondence with us.

3. HOW WE USE YOUR INFORMATION

Your information is used for the following purposes:

• To provide, operate, and maintain our services.
• To process your bookings and transactions.
• To communicate with you, including sending service-related information, offers, and promotional materials (you may opt-out at any time).
• To improve our website, services, and user experience.
• To comply with legal obligations.

4. DATA SHARING AND DISCLOSURE

We do not sell or rent your Personal Information. We may share data only under these circumstances:

• With trusted third-party service providers who assist our operations (e.g., payment processors, analytics) under strict confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of the Company, our users, or others.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have rights including:

• The right to access, correct, or delete your Personal Information.
• The right to restrict or object to our processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

7. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses “cookies” and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

8. THIRD-PARTY LINKS

Our Website may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

9. DATA RETENTION

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The updated version will be posted on our Website with the effective date. We encourage you to review this page regularly.

11. CONTACT US

For any questions, concerns, or requests regarding your privacy and this policy, please contact us: